Non-account holders can place orders, but we recommend creating a free Mixam account and signing in. Select an item from the menu or type the name in the search bar and choose your print specifications, free quote and estimated dispatch date via the Instant Quote Calculator. Click Add to Cart, then Continue, and upload your files to your Artwork tab. Visit our How To Print With Mixam Support Page for more information.

You can create artwork by hand and then scan or photograph it. You can then load the images to your desktop. Or you can use popular online graphic design programs like Adobe Photoshop, InDesign and Illustrator, Canva and Affinity Publisher. You can also use our downloadable PDF templates via our Instant Quote Calculator to lay out your designs once you've chosen your print specifications to ensure your files are print-ready before upload.

Bleed is an extension of artwork or colour(s) to minimise unprinted edges appearing when we cut your prints to size. Most items require a 3mm bleed, including Flat items and the inner pages and covers on Bound and Paperback items. You don’t need to include bleed if no artwork or colour(s) meet the page edges. Visit our Bleed Support Page or contact our team for help.

Start a pending order by adding a quote to your Cart and clicking Continue. Please label your files clearly before uploading with names like Page_1, Page_2, etc., so our system can place your files chronologically. Drag and drop files from your desktop or upload them from your computer, online file-sharing accounts like Dropbox, or a web URL. You can upload single and multi-page files to orders. Visit our Print File Setup Guide for more information.

You can upload many file types, and we’ll convert them into high-quality PDFs. You can submit them as single, double, or individual files. Ensure your files are in CMYK colour mode before uploading. Visit our Colour Guide for Printing and File Formats Support Page to view the complete list of accepted file types.

A multi-piece shipment refers to a single order containing multiple items. Once you add your first quote to your Shopping Cart, you can repeat the process for the same item or add a quote for another item via the categories at the top of the website. You can then upload your files to each item in one order.

Once you’ve uploaded files in your order’s Artwork tab, you can preview them via Thumbnails, an Online Preview and Downloadable Proof. Mixam’s automatic file checker will scan your files, but please also check all files manually, especially your Downloadable Proof, to review and fix issues before we send your order to production. Visit our Proofing Support Page for more information, and contact our print experts by chat, email or phone for assistance.

The cut-off time for confirmed orders is 4 pm AEST every workday. It would help to confirm your order before these times to secure your estimated dispatch date. Unconfirmed orders may mean you receive a new estimated delivery date. Please note extra costs may apply for remote/rural locations. Visit our Shipping and Delivery Support Page for more information.

We aim to get your order to you by or on the date you choose on our Instant Quote Calculator. While all dispatch dates displayed are estimated and not guaranteed, we’ll inform you at the earliest opportunity if a delay occurs. Visit our Shipping and Delivery Support Page for more information, and contact our team in advance if you have a deadline, and we’ll try to accommodate.